I want to thank you for the brilliant service that you give. To start with, the items reached me within a couple of days of the order. I was in no rush to have them, but if I was, well what can I say, a great service!!
Secondly, the quality of your products is excellent!! The punch chisel you sent me is far superior to one I bought some time ago from another firm on the net( who I wont name). Not only superior, but a better price.
Thirdly, your site goes a long way to explain the items for sale and is very easy to use.
I have used your site before, and have always been impressed. This said, from now on I will always be using you first and foremost for my stonemasonry tools. I have been telling others about you, through FACEBOOK etc and will never hesitate in recommending you to others.
Thank you for the email, it's a pleasure to experience such good customer service. Something that is often so hard to find in so many other companies. For this your company should be very proud of the work you do.
It would be great if you would send on the five items you do have in stock immediately and then send the remaining item whenever you get it back in stock, it's no great rush on that part so i'm more then happy to wait.
Once again thank you for your time and I look forward to receiving the other parts soon
Many thanks for this and for sorting out the problem with the length of the screws.
All the best,
Thank you for the update. I must say that your company has been excellent in the ordering process and for that I thank you.
Goods received today, thank you very much.
I just wanted to let you know how much i appreciate your attention to this matter and it's speedy resolution. I realise that this was a very small order for you and you spent an inordinate amount of time on it. However, i often buy much larger amounts of similar hardware and this occasion has convinced me that your company offers a service second to none, i will not hesitate to give you my future business.
Or contact our sales team on 01225 425894