Avery Knight & Bowlers Ltd is committed
to preserving the privacy of all visitors to our website at www.averyknight.co.uk.
Please read the following privacy policy to understand how we use and protect
the information that you provide to us.
By registering or placing an order on
this website, you consent to the collection, use and transfer of your information
under the terms of this policy.
INFORMATION
THAT WE COLLECT FROM YOU
When you visit, register or order products or services
on www.averyknight.co.uk you may be asked to provide certain information about
yourself including your name, contact details and credit or debit card information.
We
may also collect information about your usage of our website as well as information
about you from messages you post to the website and e-mails or letters you send
to us.
To maintain customer service standards and to assist staff training, we
may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access
to all parts of our website and to supply the goods or services you have requested.
It will also enable us to bill you and to contact you where necessary concerning
your orders. We will also use and analyse the information we collect so that
we can administer, support, improve and develop our business.
In particular, we
may use your information to contact you for your views on our services and to
notify you occasionally about important changes or developments to the website
or our services. Further, where you have consented, we might also use your information
to let you know by email about other products and services which we offer which
may be of interest to you. If you change your mind about being contacted in the
future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed
by or given to third parties some of whom may be located outside the European
Economic Area who act for us for the purposes set out in this policy or for other
purposes approved by you. Those parties process information, fulfil and deliver
orders, process credit card payments and provide support services on our behalf.
We may also pass aggregate information on the usage of our website to third parties
but this will not include information that can be used to identify you.
Where
you have consented when providing us with your details, we may also allow other
companies in our group, to contact you occasionally about products and services
which may be of interest to you. They may contact you by e-mail. If you change
your mind about being contacted by these companies in the future, please let
us know at peter@averyknight.co.uk.
Finally, if our business enters into a joint venture with or is sold to or merged
with another business entity, your information may be disclosed to our new business
partners or owners.
Countries outside the European Economic Area do not always
have strong data protection laws. However, we will always take steps to ensure
that your information is used by third parties in accordance with this policy.
Unless
required to do so by law, we will not otherwise share, sell or distribute any
of the information you provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may store on your computer. We
use cookies only to store the contents of your shopping basket.
SECURITY AND DATA RETENTION
We employ security measures to protect your information
from access by unauthorised persons and against unlawful processing, accidental
loss, destruction and damage. We will retain your information for a reasonable
period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you
and you may ask us to make any necessary changes to ensure that it is accurate
and kept up to date. If you wish to do this, please contact us at peter@averyknight.co.uk.
We are entitled by law to charge a fee of £10 to meet our costs in providing
you with details of the information we hold about you.
CHANGES TO OUR PRIVACY
POLICY
Any changes to our privacy policy in the future will be posted to the website
and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information
are welcomed and should be addressed to peter@averyknight.co.uk.
